WEBSITE LEGAL NOTICE

Altruix SMS Terms and Conditions

Effective July 07, 2026

Introduction

These SMS Terms and Conditions govern SMS messaging programs offered by Sequon, LLC and its wholly-owned subsidiaries and affiliates, all doing business as Altruix (“Altruix,” “we,” “us,” or “our”). By opting in to an SMS messaging program, you agree to receive recurring, non-marketing text messages from Altruix and its pharmacy locations regarding prescription status, prescription actions required, and delivery status updates.

Messages may be sent under the Altruix name or the name of the applicable Altruix pharmacy location. These Terms apply only to SMS text messaging and do not replace any other patient, pharmacy, website, privacy, or service terms that may apply to your relationship with Altruix. These Terms adhere to TCPA (2026) and CTIA Best Practices.

1. Opt-In Consent

In accordance with the 2026 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from Altruix only. Consent cannot be shared with other companies or third-party entities without your direct approval.

To join our SMS program, you may opt in through the following methods, in compliance with the 2026 CTIA Guidelines:

  • Verbal Consent: Offer verbal consent by clearly agreeing to SMS participation after being read a compliant SMS consent disclosure.
  • In-Person Paper Form: Sign or complete a paper intake form that includes a dedicated section with clear language outlining SMS consent.
  • Keyword Opt-In: Provide consent by texting START to 15702099900 after being clearly informed that doing so enrolls the consumer in SMS messages.

2. Message Frequency

You will receive no more than 1-20 messages per day, unless urgent notifications are required. Standard carrier rates apply.

3. Opt-Out Process

  • Text “STOP” to any message to unsubscribe immediately.
  • Text “HELP” to any message for assistance or contact us by email at [email protected] or by phone at 866-282-6700.

4. Terms of Consent

Your consent is voluntary and not a condition of purchase. You may receive informational messages as described at opt-in.

5. Privacy Policy

Your mobile number and interaction data are governed by our SMS Privacy Policy: https://altruix.com/sms-privacy-policy. Data is used solely for SMS delivery purposes.

6. Message & Data Rates

Standard rates may apply per your carrier plan. Altruix is not liable for carrier charges.

7. Record-Keeping & Compliance

We maintain detailed logs of opt-ins/opt-outs (dates, times, methods) to satisfy TCPA 2026 proof-of-consent requirements.

8. Changes to Terms

We reserve the right to update these Terms. Significant changes will be sent via SMS or posted online. Continued participation implies acceptance.

9. Disclaimers & Liability

Message delivery depends on carrier networks; we cannot guarantee uninterrupted service or delivery times.

10. Contact Information

Email: [email protected]
Phone: 866-282-6700
Mail: Altruix, 40 Wight Ave., Suite 100, Cockeysville, MD 21030